FAQs

Frequently Asked Questions

Find answers to common questions about buying, selling, memberships, payments, and using the Alipata marketplace.

General Questions

Alipata is a B2B digital marketplace that connects manufacturers, suppliers, wholesalers, distributors, and buyers across Uganda, Africa, and global markets.
Alipata is designed for businesses of all sizes including manufacturers, suppliers, wholesalers, retailers, importers, exporters, institutions, and organizations looking to buy or sell products.
Yes. Alipata connects businesses locally and internationally, helping companies discover suppliers and buyers beyond traditional markets.

Buying on Alipata

Create a buyer account, search for products, review supplier information, contact suppliers, confirm order details, and complete your purchase according to agreed business terms.
Yes. Alipata is designed for B2B trade and allows buyers to source products in wholesale quantities directly from suppliers.
Review supplier profiles, company details, product information, communication history, and always confirm business details before making transactions.

Selling on Alipata

Register as a supplier, create your business profile, upload products, and start connecting with potential buyers.
Businesses can sell products from various industries including agriculture, manufacturing, construction, electronics, fashion, automotive, energy, and many more.
Yes. Suppliers can increase visibility through product listings, membership plans, and promotional opportunities available on Alipata.

Account & Security

Use a strong password, protect your login information, and avoid sharing your account details with others.
Report suspicious products, accounts, or messages to the Alipata support team for review.

Payments & Orders

Payment arrangements are agreed between buyers and suppliers based on order requirements, payment terms, and business agreements.
Alipata provides a trusted marketplace environment and tools to support safe trading. Buyers and suppliers should verify information and follow safe business practices.

Still Have Questions?

Our support team is ready to help you with any questions about using Alipata.